Procurement in the Social Services, Health Care and Rescue Services Division

The City of Helsinki Social Services, Health Care and Rescue Services Division procures services, equipment and goods from suppliers outside the City organisation and its affiliate units for more than €550 million a year.

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Measured in euros, our most procured services are housing services, services provided at clients’ homes and medical services, but we also procure a wide range of different support services, goods, furniture and IT services. 

Our procurements are prepared in cooperation between experts on the Division’s core activities and procurement specialists and in compliance with legislation governing public procurements and the City’s own procurement guidelines. The preparation of procurements and contract management are coordinated by the Division’s Procurement and Contract Services. 

You can become a contract supplier for the Helsinki Social Services, Health Care and Rescue Services Division either by participating in procurement procedures or by applying to become a service voucher service provider.

Tendered procurements

We announce our procurements that exceed the national and EU threshold values on Hilma, the official service for notices on public procurement in Finland, in accordance with the Act on Public Procurement and Concession Contracts. You can access the call to tender documents of our public procurements on tarjouspalvelu.fi, through which we also ask service providers to submit all tenders and questions regarding calls to tender in accordance with the terms of each procurement.

If you are interested in our procurements, you can also familiarise yourself with the Division’s public procurement calendar, which includes our planned procurements for the next year. Please note that the dates in the procurement calendar are estimates made at the time of the publication of the calendar and thus subject to change. For the most up-to-date information, we recommend that you register an account in Hilma and save searches for procurement notices relevant to your sector.

Go to Public procurement service Hilma(Link leads to external service)

Go to Cloudia Supplier Portal(Link leads to external service)

Procurement calendar 

The Helsinki Social Services, Health Care and Rescue Services Division’s planned procurements for the next year are listed in our procurement calendar. The information in the procurement calendar is based on estimated timetables available at the time of publication, which are subject to change. The information in the procurement calendar is preliminary and does not obligate the Division to carry out the procurements in question. Procurement notices concerning the actual tendering procedures are always published on Hilma (hankintailmoitukset.fi).

The procurement calendar is only published in Finnish.

Service voucher

The service voucher is a payment commitment granted by a Helsinki Social Services, Health Care and Rescue Services Division professional that the client can use to purchase a service from an approved service provider of their choice. The service voucher is an alternative service provision method used alongside in-house services and purchased services.

Read more about the service voucher

You can apply to become a service voucher service provider via the Palse.fi online service. You can find the details of all the service vouchers used by the Helsinki Social Services, Health Care and Rescue Services Division and the rule books and instructions for service vouchers in the service.

We require all our service providers to be members of Vastuu Group Oy’s Reliable Partner network.

Palse.fi – apply to become a service provider(Link leads to external service) (page in Finnish and Swedish)

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